Casumo login Process Explained
Aaradhya Khan - Website Director

Casumo login Process Explained

Casumo is undoubtedly one of the most famous and popular online casinos available to Indian players. On Casumo you can play thousands of online casino games and place bets on more than 20 sports, including cricket, football, and tennis. However, some people might be new to online casinos and could have some problems logging into their accounts for the first couple of times. For this reason, we are going to explain to you in this guide exactly how to log in to your Casumo account and what to do if you have any problems logging in to it.

Casumo Login

To be able to login into your Casumo Casino account, you will need a verified Casumo Casino account, to begin with. You get a verified Casumo Casino account by first signing up for an account at the Casumo website. This is done by clicking the ‘Register’ button in the upper right corner of your screen and then filling out all your personal details. Once you have done that, Casumo Casino will send you a link by email that you have to click to finalize the registration process. If you cannot find this email, be sure to check your spam folder as it might have ended up in there.

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Casumo live casinoAt this stage you have a Casumo Casino account, but not a verified one. To get it verified you will have to log in, click on your account icon, fill in the rest of your personal details, and upload a photo of your passport, driver’s license, or national Aadhaar card. You don’t have to worry Casumo will steal or misuse your identity information. They are a licensed and regulated casino that just needs to verify your identity in order to allow you to play casino games for real money or place any bets on sports matches.

When you have supplied your identity documentation it can take up to two business days before Casumo has verified your account. We recommend not logging in from multiple different devices, using a VPN, or logging in from multiple different locations as then your account will be flagged for suspicious behavior and this can cause you not to be able to login Casumo anymore.

Casumo Casino Login

Once your account is fully verified, you will be able to log in to your Casumo Casino account from anywhere in the world, whenever you want by just going to their website, clicking on ‘Login’, and filling in your login details. You will always be taken to their online casino first. If you want to bet on sports instead, you simply click on ‘Sportsbook’ in the header menu of their website. Note that your login details for Casumo Casino essentially are the same as for the Casumo Sportsbook and that your balance with them can also be used for both types of gambling.

Common Casumo Login Problems

There can be several reasons why you might not be able to log in to your Casumo account. In this section of this guide, we will discuss the most common Casumo Casino login problems.

Account Flagged for Suspicious Behavior

One of the most common reasons you possibly cannot log in to your Casumo account is because your account is flagged for suspicious behavior. This happens mostly when you log in a lot from public wi-fi zones or internet cafes. Most of the time you have gotten an email from Casumo stating that the account is flagged for suspicious behavior and that you have to explain to them what happened. Simply reply to this email that you logged in from maybe too many different locations lately and they will most likely unblock your account. Note that it is highly unrecommended to use a VPN to log in to your Casumo account. If you are living in India there is no reason to use a VPN to login Casumo because it is legal to do so and they accept Indian players.

Bonus Abuse

If you are a new Casumo Casino player that has recently gotten the generous welcome bonus they offer to new players and you have played it through and requested your first withdrawal, your account may be flagged for bonus abuse causing you not to be able to log in. It could be the case that you used certain casino strategies or wagered in certain ways that are considered abuse by the casino.

We recommend explaining to Casumo’s staff in an email that you were unaware of this. They might unblock your account in this case, allowing you to log in as usual again. It can also be the case that they allow you to log in again, but that your bonus and money made with the bonus are removed from your account. We highly recommend reading through the bonus terms and conditions before accepting their welcome bonus and playing it through.

Logging in From a Restricted Country

It could be the case that you are on holiday or abroad for business reasons and try to log in to your Casumo account and that this is not possible. Some countries are on Casumo’s restricted countries list. This means you will not be able to log in to your account from those countries, not even when you use a VPN. The reason some countries are on Casumo’s restricted countries list is that online gambling is not allowed in every country and Casumo doesn’t want to break the rules by offering players from those countries casino games for real money or sports betting services.

Casumo Login – Conclusion

In almost every case, you should be able to log in to your Casumo account just like you would log in to any other online account. If for any reason this is not possible, we highly recommend checking your email inbox to see if Casumo sent you an email as to why you cannot log in. You can always use Casumo’s friendly and professional customer support if the problem persists and you don’t know why.

Aaradhya Khan
Aaradhya Khan
Website Director
Aaradhya Khan is one of Online Gambling Guru’s top online gambling industry experts. Without Aaradhya’s involvement, India’s top online casino guide that is OnlineGamblingGuru.com would not exist. Thanks to her extensive knowledge of...
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